Confirm which original is needed, who will receive it, why it is required and how it will be returned. Keep a scan, inventory and tracking details.
Know the destination and the handover
A request to “send the originals” is too broad on its own. Ask for the document list and verify the recipient through your agreed contact. Check whether a copy can be used for the current step. If originals must travel, use an appropriate tracked service and packaging, and arrange an acknowledgement of the contents received. Do not assume delivery tracking confirms which papers were inside.
Confirm the recipient before booking the courier
Ask whether the original is required at this stage or whether a readable copy will do for the initial review. If it must travel, agree the delivery address, named recipient and acknowledgement process. Keep a document inventory and tracking details. Discuss return arrangements too; the task is not finished merely because the outgoing parcel was delivered.
Before making arrangements
- Confirm the exact originals requested and why.
- Verify delivery details through an established contact.
- Record the inventory and package tracking.
- Agree custody and return arrangements in writing.
The next step
Wait for the document-specific acknowledgement and keep it with your inventory. Agree return arrangements before considering the transfer complete.
Should I send originals merely because a new contact asks?
Verify the request, recipient and necessity first. Unexpected document requests should be checked through a known channel.
Related reading
For current records and requirements, use the official sources below. Advice about your own property needs a review of its documents.
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